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FAQs

Do I Need Removalist Insurance?

Moving puts your furniture and goods in a high risk situation. Remember furniture was not designed to be transported in a truck by Removalists. That is why it would be worth considering removalist insurance. Many people forego the cost of insurance in their move, but the reality is that even Smoothmoves acknowledge that there is a risk in moving furniture around in trucks – for both short and longer distances.

 

Smoothmoves Relocations takes insurance seriously and this is why we have covered ourselves against Public Liability, Workers Compensation, Comprehensive Third Party motor vehicle insurance and fire, flood, collision and overturning insurance. Please see our Insurance page for more details.

 

You may have already have Home & contents insurance however you may discover your current household contents insurance policy is designed for low risk and does not cover transportation.

 

Goods in transit insurance covers household items from when they leave one house and are installed in the new house. This type of Insurance can be arranged by Smoothmoves insurance broker or an insurer of your choice.

 

Transit insurance will incur different premiums depending on your location, how far you are moving, the items you wish to insure etc.

 

You will need to determine whether you require full or restricted cover. Full cover is more comprehensive but more expensive, while restrictive cover only looks at certain events.

 

Something to remember – If you have packed your items yourself, you will need to take responsibility for any breakage or damage to them.

 

If you would like to contact Smoothmoves insurance broker, please see details below:

Sean Morriss

 

Authorised Representative of Insurance Advisernet Australia Pty Limited

 

ABN 81 072 343 643

Australian Financial Services Licence No 240549

Authorised Representative No 262201

 

Phone : 02 81983468

 

Fax : 02 99541809

 

Mobile : 0407 891513

 

Email : sean.morriss@insuranceadviser.net

 

Web : http://www.insuranceadviser.net

 

For full policy details, see Insurance.

Can I hire removal boxes from Smoothmoves? | 50% Off Boxes

Yes, you can hire removal boxes.

 

Buying boxes, especially if you need allot can get expensive this is where hire removal boxes comes in.  Not to mention the hassle of storing them until your next move. It’s allot of money to waist. As an alternative to buying boxes, Smoothmoves also lets you hire removal boxes. This way you can still use quality boxes at a fraction of the price without having to store them or worry about how many you’ve used because of the high costs.

 

Here’s how it works. Smoothmoves will deliver 2ply heavy duty boxes to your home, along with the other packing materials as required. Once you have moved and are all unpacked, Smoothmoves will pick-up the boxes and and refund you about 40% of the purchase price.
Whats the catch to hiring a box? Non.

 

All we ask is that the boxes have no tape, writing & are in good condition. Just as you would expect to receive them.

 

Not only does this save you money, but is great for the environment.
Can’t be bothered packing or unpacking? Smoothmoves offers a packing & unpacking service that is sure to make your move a smooth one.
Call us for a quote, to hire boxes & for a guaranteed smooth move.

Choosing a Removals Company Sydney, whats the difference?

Lets be honest, we all know it’s very easy for 2 guys to put up a website, hire a moving truck and call themselves a removals company Sydney.  Many people across Australia have already done just this. However, there are many great companies as well but you need to know how to distinguish between them without getting miss-led.

As one of the largest and well known moving companies in Sydney, we have heard all the stories.   Common issue people face when hiring movers, even ones that look reputable include; untrained or inexperienced removalists without the right equipment or quoting cheap hourly rates to secure a job only to take twice as long.

The best way to avoid these issues is by asking the right questions….  What kind of training do your staff have? How long have they been working with you? Can I get an accurate in-home quotes? What other services do you offer? Do you have a guarantee?
Most of Sydney’s moving companies focus on the residential market, although their are many specialist from interstate, overseas, piano movers, etc.   The difference with movers who focus on the residential market like Smoothmoves is the depth of additional services they offer, combined with the level of service provided.
You may require on-site storage facilities, packing or unpacking services, in home estimates, 100% worry free service or simply staff who are friendly, courteous and focused on making your day run smoothly.   Not all moving companies can offer this level of service.
Feel free to give us a call at Smoothmoves to discuss any questions you may have.

8 Tips when moving from apartment

You’ll probably find when receiving quotes for your moving from apartment, removalist companies will ask you what your access is like, flights of stairs, elevator, balcony’s, etc. This is all because they need to plan your move, just like you do. So here are 8 things you need to consider when you are moving & booking a moving company.

 

  • Make sure elevator is booked with enough time to allow for delays.
  • Save a parking spot for the removalist truck close to the access, this will save time, hassle andultimately save you money.
  • If your building has a concierge, make sure they have done pre-inspection prior to removalistsarriving.
  • Will your furniture fit into the elevator, down the stairs or even through the door? Make sure you letthe removalists know, as they will require certain equipment to dis-assembled furniture or in somecases, take your furniture over the balcony.
  • If you ran out of boxes or packaging material, don’t forget to let them know so the removalists canbring it with them.
  • Label all boxes so the removalists can place the boxes in the correct location, otherwise you’ll spendthe day moving everything around again but without any help.
  • If some of your items are going to storage, let the removalists know so they can put them in the truckfirst so they come out last.
  • Enjoy your new home.

 

If you are looking for a hassle free moving day, give us a call. We are Sydney’s leading full-service removalist company in Sydney.

When Should I Book My Sydney Removalist Company?

The best time to book a Sydney Removalist Company is when you have confirmed the dates you are moving out of your home. Many customers don’t know where they will be moving to when they book with Smoothmoves. You know you need to move on a certain date and thats not going to change.

The average move requires 2 men and a truck, regardless if you are moving around the corner or a few hours away. At Smoothmoves it doesn’t matter, you tell us the day you need our help and we’ll be their until all your belongings are safely in your new home, exactly the way you want it.

If you have any questions or would like to book your next move, give us a call.

Move a Piano Costs to Consider.

When you want to move a piano costs need to be considered.  Pianos & pool tables require a delicate planned process.  Most piano’s require a specialist moving company which Smoothmoves can help you with.  Piano’s usually have allot of very high sentimental or monetary value so require special attention with specialised equipment, patience, planning and time to be moved properly and undamaged.

Pool tables are similar but many can be moved by your general moving companies since the main issue is the weight and awkwardness of moving a pool table, special equipment and talented experienced staff is required.

If you need a piano or pool table moved, there are many companies in Sydney to consider, however if you give Smoothmoves a call we can walk you through the process and even provide other companies for comparison.

Smoothmoves can help. Give us a call on 1300 122 007.

How Many Online Moving Quotes Should I Get?

We would love to say just 1, from Smoothmoves!!!!

 

But we know you will probably get multiple online moving quotes, so here is what we recommend.

 

Many moving companies charge different prices and its sometimes difficult to determine what you’re getting for your money.  Most companies & individuals looking to hire a someone will get 3 quote.  The one thing to consider is how the rate is broken down  (usually hourly).  If you think about the costs involved in a move you can usually determine the quality of service you’ll receive.  If a company is quoting $80 an hour, you know you will be getting a broken down truck with 2 criminals moving your furniture. This is a funny way of looking at it, but considering the costs involved this is all that can be afforded on a $80 per hour service after petrol, insurance, truck charges, salaries and operating costs for a business.   People obviously don’t want to overpay, however underpaying can run you into problems.

 

 

The standard moving company with a good level of service, insurance & experienced staff will charge from $120-150 per hour including 2 men and a truck.  At this level you usually get 2 experienced movers who are insured which will save you on the hourly charge as they are usually more efficient and take less time but you also get a truck you know will get your belongings to your new home in one piece.

 

 

So to answer your question, 3 is the normal amount of quotes but make sure they are 3 quotes from quality moving companies and not fly by night moving men.

 

 

For a reasonable hourly rate Smoothmoves customers are happy to receive 1 quote as we offer a full-service, 5 star move Guaranteed.  Our services include storage, boxes, packing, unpacking and anything else you may need to make your move a smooth one.

 

 

Give us a call for a no obligation free quote on 1300 122 007.

Removalist Charges Sydney and Hidden Fees.

Most removalist charges sydney companies charge are by an hourly rate. This rate usually includes 2 men and a truck. The only other fee tends to be the call-out fee or Depot fee. This is the fee charged between your home, where the job starts and back to the removal companies depot after the job has ended. This is something you need to look out for.

 

Companies like Smoothmoves charge a standard “call-out” fee, this way you know what you’re paying up- front with no hidden charges. The advantages to this is that, regardless of where you live everyone pays the same price so it doesn’t matter how far our head office is to your home.

 

The depot to depot fee is where people can sometimes be shocked. This is a fee removalist charges sydney companies on time spent travelling from the trucks depot or the removal companies head office, to your location. As you guessed it, the farther away they are from you, the more you’ll pay. So be careful of this fee.

 

The only other thing to look out for is fly-by-night removal companies or removal companies that use untrained or inexperienced staff. They usually lour people in with low advertised rates but the additional time the inexperience takes, still ends up coming out of your pocket usually costing more than the reputable companies.

 

When should I book my Move?

The best time to book my move is when you have confirmed the dates you are moving out of your home.  Many customers don’t know where they will be moving to when they book with Smoothmoves.  You know you need to move on a certain date and thats not going to change.

 

The average move requires 2 men and a truck, regardless if you are moving around the corner or a few hours away.  At Smoothmoves it doesn’t matter, you tell us the day you need our help and we’ll be their until all your belongings are safely in your new home, exactly the way you want it.

 

If you have any questions or would like to book your next move, give us a call.

Why should I hire a moving company?

The fact that most people would rather get a root canal than move house should be reason enough. However, the difference in cost between hire a moving company and doing it yourself, is usually never enough to bother with all the hassle.

 

Moving isn’t just about moving your belongings from one place to another, it’s about moving your life. You have a million other things to think about from signing leases or real-estate documents, picking-up keys, organising kids, packing boxes, sorting through what to keep and what to throw away, changing addresses, unpacking and organising your new life.

 

With all these things on your plate, is it really worth the hassle of spending 2 days labouring to move when professionals could have finished in a few hours? all to save only a few hundred dollars? Most people don’t think so.

 

If you want to make your move 100% hassle free guaranteed, call us for a chat….. we’ll even help you pack, unpack, store your belongings and pick up your boxes when you’re done. Either way, enjoy your new home.